Talk to BIGJOE
Visit our shop in Adum, or get in touch about a phone, a delivery or an existing order.
Browse help & policies
Visit the shop
PZ, Adum, Kumasi, near Melcom.
Message us for directions and confirm a visit before travelling.
Questions, orders and after-sales support
For an existing purchase, include your order or receipt reference and a short description of the problem. Do not send passwords, bank PINs, full card details or verification codes.
Delivery hours
Monday–Sunday, 8am–6pm, in Ghana time. These are delivery operating hours; confirm the expected delivery date and fee for your location. See the Shipping Policy.
Follow the shop
Find answers in our FAQs, read our Returns & Refunds Policy, or share feedback.